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Survey

Thank you for taking time to complete this questionnaire. RKM MORTGAGE is committed to maintaining and improving the service it provides to its customers. Your responses to these questions will help assure that RKM MORTGAGE continues to provide the highest level of customer service possible.

Please mark the oval that best describes the level of service you received from the team member(s) who served you. If you wish to explain your answers or provide additional information, please use the comment space below. After you have completed the questionnaire, please press the submit button.

Name                Address

Phone Number           E-mail Address


                                                                                                           Very     Some-                     Not       Not
                                                                                                           much      what      Neutral     much     at all
Overall, I am satisfied with the service I received from RKM                                                      
MORTGAGE.

The employees at RKM MORTGAGE provided correct, clear                                                  
and understandable information to assist me in choosing the loan 
program best suited for my needs.

RKM MORTGAGE employees adequately explained what                                                        
information was required of me to obtain may loan.

RKM MORTGAGE employees promptly advised me of any                                                       
additional information needed and explained why.

RKM MORTGAGE employees promptly and accurately informed                                              
me about the costs of my loan.

I was kept updated in a timely manner by RKM MORTGAGE                                                    
employees on the status of my loan.

RKM MORTGAGE employees promptly returned my phone calls                                               
throughout the loan process.

RKM MORTGAGE employees clearly explained the details I needed                                          
to know to close my loan (i.e. time, place, cash required to close, etc.).

I would refer others to RKM MORTGAGE.                                                   Yes        No

I grant permission for RKM MORTGAGE to use these responses and             Yes        No
my name on RKM MORTGAGE brochures, Web sites, flyers, etc.

If you wish, feel free to add comments below:






 

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Send mail to webmaster@rkmmortgage.com with questions or comments about this web site.

Licensed by The New Jersey Department of Banking and Insurance, Registered Mortgage Broker-NYS Banking Department-loans are arranged through third parties. Copyright © 2007 RKM MORTGAGE INC, all rights reserved.

Last modified: September 09, 2007